At Neelam Hospital Rajpura, we are deeply committed to protecting the privacy and confidentiality of our patients, visitors, and website users. We recognize how important your personal and medical information is, and we are fully committed to managing it with utmost confidentiality, strong security measures, and complete responsibility.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our medical services. By accessing our website or availing our services, you agree to the terms described in this policy.
To provide better healthcare services, we may collect different types of information from patients and website users.
We may collect personal details such as your full name, contact number, email address, residential address, date of birth, medical history, and insurance details whenever you register at Neelam Hospital Rajpura or book an appointment with us.
In addition, when you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, operating system, and browsing activity. This information is used only for improving website performance and user experience.
The information collected by Neelam Hospital Rajpura is used strictly for healthcare and operational purposes.
We use your personal information to manage appointments, provide medical consultations, maintain patient records, and ensure smooth communication regarding your treatment and healthcare needs.
With your consent, we may also use your contact details to send important updates, reminders, health-related notifications, or hospital announcements. You always have the option to opt out of promotional communications at any time.
We also use non-personal technical data to analyze website performance, improve services, and enhance the overall user experience.
Neelam Hospital Rajpura respects your privacy and does not sell or trade your personal information.
Your information may only be shared in limited and necessary cases. This includes sharing data with our doctors, medical staff, diagnostic laboratories, and healthcare partners who are directly involved in your treatment.
We may also share information with insurance companies if required for claim processing. Additionally, we may disclose information when required by law, government authorities, or legal processes to comply with regulatory obligations or protect the rights and safety of the hospital and its patients.
We implement strong and appropriate security measures to protect your personal and medical data from unauthorized access, misuse, alteration, or disclosure.
Our systems use secure servers, SSL encryption, and restricted access control, ensuring that only authorized hospital staff can access sensitive patient information.
While we take all necessary precautions to protect your data, it is important to understand that no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website utilizes cookies and related tracking technologies to improve functionality and provide a smoother, more personalized browsing experience. Cookies help us understand how users interact with our website, improve functionality, and analyze website traffic for better performance.
You can manage or turn off cookies at any time by adjusting your browser settings. However, disabling cookies may affect the proper functioning of certain features on our website.
At Neelam Hospital Rajpura, patient confidentiality is our top priority. All medical records, consultation details, and personal health information are kept strictly confidential.
Only authorized medical professionals involved in your treatment are allowed to access your records. We do not share your medical information with any third party without your consent, except when required by law.
You have full rights over your personal data. You may request access to your information, ask for corrections or updates, or request deletion of your data where legally applicable.
You also have the right to withdraw consent for receiving marketing or promotional communications from us at any time.
Neelam Hospital Rajpura does not knowingly collect personal information from children under the age of 15 without verified parental consent. If such information is found to be collected unintentionally, we take immediate steps to delete it from our records.
Our website may contain links to third-party websites such as payment gateways, WhatsApp, or external healthcare services. Please note that these third-party websites have their own privacy policies, and we are not responsible for their data handling practices.
We encourage users to review the privacy policies of any external websites they visit.
Neelam Hospital Rajpura reserves the right to update or modify this Privacy Policy at any time without prior notice. Any updates or modifications will be published on this page, and the revised policy will take effect as soon as it is made available.
We recommend that users review this page periodically to stay informed about any updates.
If you have any queries, concerns, or requests related to this Privacy Policy or your personal information, please feel free to reach out to us using the contact details provided below.
Neelam Hospital Rajpura
Address: NH-07, Rajpura – Chandigarh Highway, Opposite Chitkara University, 140401
Phone: 01762 501501
Email: neelamhospital@gmail.com
Website: www.neelamhospital.com